FAQs

How do I know what solution is for me?

This can be a tricky one, how do you know when to choose a wig or a topper and then what type, what length, what density and most importantly what colour?
We offer complimentary in studio and virtual consultations to help with just that. We would love to help you out, book a chat here.

How do I select a cap size?

The best way to know what size cap to order is to take some basic measurements of your head. For a Topper it will be crown and part line measurements and for Wigs it will be length and circumference measurements. Take a peek at our cap our cap measuring page here.

 

What type of hair does Crown use?

We use mainly European with some Brazilian and Mongolian, virgin collected 100% Human Remy hair.
Does that mean absolutely nothing to you? Basically our hair is sourced, ethically mainly from Europe and its bordering countries. All the hair sourced is virgin, meaning when it gets to us it has only had one colour process meaning the hair will feel better and last longer.
All our hair blends well with our due to its texture & holds style really beautifully. Our hair is all human, absolutely no synthetic here, which means it can be washed and styled without any fear of it melting. Remy means it is all cuticle correct so all the cuticles are in the same direction, if hair isn't Remy it acts like velcro and gets tangled and matted very easily, definitely not the ideal scenario.
 

Can I colour my Crown hairpiece?

Yes you can, but always proceed with caution. We always advise a professional colours your hairpiece as we only recommend that semi or semi permanent ammonia free colour is used. We also advise colour work only be done after a test strand. This will make sense to your hairdresser, and they are always welcome to message us with any questions regarding colour.
 
 

How do I care for my Topper?

Take a look at our full care guide here.

How will the hair dry naturally?

 Our hair does have a slight wave when left to dry naturally.

How long will my Topper or Wig last?

This all comes down to each individual person and piece as well as how well it is cared for. The more often they are worn, washed and styled the less time they will last. If the incorrect products are used this will also shorten the life of your piece. There are quite a number of variables as darker pieces have a longer life span than blonde.

As a conservative guide a piece with daily wear and the right care products and tools your Topper or Wig will last 12 months as a minimum, we do have some clients still wearing pieces that are much older than those though.

 

Can I claim anything on the cost?

In Australia some private health insurance will cover the cost of your hair piece. You'll need to speak to your provider as to your level of cover.

Do you do payment plans?

Yes, we know purchasing a wig or a topper is a big investment so we offer Zip Pay and HUMM as payment options. 

 

Where are you located?

Our studio with our private consultation room is located in Edithvale Melbourne & operates by appointment. We also offer virtual consultations if you are not able to come into the salon and ship our pieces worldwide.